Terms & Conditions

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and 599jili ("Company," "we," "us," or "our") governing your access to and use of the 599jili online gaming platform, accessible at https://599jili.app and any associated mobile or web applications (collectively, the "Platform").

By accessing the Platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety, including any additional policies incorporated herein by reference, such as the Privacy Policy and Responsible Gaming Policy.

If you do not agree to any part of these Terms and Conditions, you must immediately cease using the Platform and close your account. Continued use of the Platform following any update to this Agreement constitutes your acceptance of the revised terms.

2 Eligibility

To register and use the 599jili Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:

• You must be at least 21 years of age, in accordance with Philippine regulations governing online gambling and casino-style gaming activities.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be an employee, contractor, director, officer, or agent of 599jili, or an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the 599jili Platform or any affiliated platform.
• You must not be registered on any self-exclusion list maintained by 599jili or any applicable regulatory authority.

599jili reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and withholding of funds pending resolution.

3 Account Registration

To access the full features of the 599jili Platform, you are required to create a personal account. The following conditions apply to account registration and maintenance:

1. One Account Policy: Each individual may hold only one active 599jili account. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited.
2. Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. You are responsible for keeping this information up to date.
3. Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 599jili will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your credentials.
4. Account Ownership: Your 599jili account is personal to you and may not be transferred, sold, or assigned to any other person. Playing on behalf of another person or allowing another person to use your account is prohibited.
5. KYC Verification: 599jili may require you to complete a Know Your Customer (KYC) verification process at any time, including before processing withdrawals. Required documents may include a government-issued photo ID (such as a Philippine passport, driver's license, or SSS/UMID card), proof of address, and proof of payment method ownership.

599jili reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

4 Deposits & Withdrawals

All financial transactions on the 599jili Platform are conducted in Philippine Peso (PHP). The following terms govern deposits and withdrawals:

4.1 Deposits

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on the payment method selected.
• Accepted deposit methods include GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other methods as displayed on the Platform at the time of transaction.
• Deposits made via GCash and PayMaya are typically credited to your 599jili wallet instantly upon confirmation of the transaction. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution.
• 599jili does not accept deposits from third-party payment sources. All deposits must originate from a payment account registered in your own name.
• 599jili does not charge fees on deposits; however, your payment provider may apply their own transaction fees, for which 599jili bears no responsibility.

4.2 Withdrawals

• The minimum withdrawal amount is ₱200. Withdrawal requests below this threshold will not be processed.
• Withdrawals may only be made to a payment method registered in the same name as your 599jili account. 599jili will not process withdrawals to third-party accounts under any circumstances.
• All withdrawal requests are subject to identity verification. 599jili reserves the right to request supporting documentation before releasing funds.
• Withdrawal processing times vary by method. GCash withdrawals are typically processed within minutes of approval. Bank transfers may take one to three business days.
• 599jili reserves the right to delay or withhold withdrawal processing pending completion of any ongoing investigation into suspected fraud, bonus abuse, or breach of these Terms.
• Any active bonus funds or funds subject to an incomplete wagering requirement are not eligible for withdrawal until the applicable conditions are fully met.

5 Bonuses & Promotions

599jili offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Wagering Requirements: All bonuses are subject to wagering requirements unless explicitly stated otherwise. The applicable wagering requirement will be specified in the individual promotion terms. Bonus funds and any winnings derived from bonus funds may not be withdrawn until the wagering requirement is fully satisfied.
• Eligibility: Bonuses are available to eligible registered players only. 599jili reserves the right to determine eligibility at its sole discretion. Players who have previously abused bonus offers may be excluded from future promotions.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Accepting a new bonus while a previous bonus is active may result in the forfeiture of the earlier bonus.
• Bonus Abuse: Any attempt to exploit, manipulate, or abuse bonus offers — including through the use of multiple accounts, coordinated wagering strategies designed to minimize risk while satisfying wagering requirements, or any other method deemed abusive by 599jili — will result in the cancellation of the bonus, forfeiture of associated winnings, and may result in account suspension.
• Expiry: Bonuses that are not claimed or used within the specified validity period will expire automatically and cannot be reinstated.
• Modification and Withdrawal: 599jili reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, subject to honoring commitments already made to players who have accepted a bonus in good faith.

6 Game Rules & Fair Play

All games available on the 599jili Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms and Conditions.

599jili uses certified Random Number Generator (RNG) technology to ensure that all game outcomes are random, fair, and independent of previous results. The RNG systems used by 599jili's game providers are subject to regular independent testing and certification.

In the event of a discrepancy between the result displayed on your device and the result recorded on 599jili's servers, the server-side result shall be deemed definitive and binding. 599jili's records constitute the official record of all transactions and game outcomes.

599jili reserves the right to void any bet or game round where a technical malfunction, software error, or human error has materially affected the outcome. In such cases, the affected stake will be returned to the player's account.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 599jili Platform. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to relevant law enforcement authorities:

• Registering or using the Platform if you are under 21 years of age or otherwise ineligible under these Terms.
• Creating or operating more than one 599jili account.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Depositing funds obtained through illegal means or from unauthorized payment sources.
• Attempting to reverse, charge back, or dispute any legitimate transaction made on the Platform.
• Using automated software, bots, artificial intelligence tools, or any other unauthorized means to interact with the Platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or vulnerabilities in the Platform or any game. Any such vulnerabilities must be reported to 599jili immediately.
• Engaging in abusive, threatening, or harassing behavior toward 599jili staff or other players.
• Attempting to access another player's account without authorization.
• Reproducing, distributing, or commercially exploiting any content from the Platform without prior written consent from 599jili.

8 Intellectual Property

All content on the 599jili Platform — including but not limited to the 599jili brand name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of 599jili or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, or distribute any Platform content without prior written authorization.
• Modify, adapt, translate, or create derivative works based on Platform content.
• Reverse engineer, decompile, or disassemble any software component of the Platform.
• Use any 599jili trademark, logo, or brand element in any manner that could cause confusion or imply endorsement without express written consent.

Any unauthorized use of 599jili's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by 599jili.

9 Privacy & Data

599jili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding data handling at 599jili include:

• Personal data is collected for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement.
• 599jili does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal and regulatory retention requirements.

For full details on how 599jili handles your personal information, please review the Privacy Policy.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 599jili, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical malfunctions, service interruptions, or connectivity issues beyond 599jili's reasonable control.
• Unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
• Any loss or damage arising from your reliance on information provided on the Platform.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
• Any interruption, suspension, or termination of the Platform or any game for maintenance, technical issues, or regulatory reasons.

599jili's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your 599jili account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 Account Suspension & Termination

599jili reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Receipt of a chargeback or payment dispute from a player's payment provider.
• Suspected bonus abuse or exploitation of Platform vulnerabilities.
• A request from a regulatory authority or law enforcement agency.
• Identification of the account holder as a person who has self-excluded or been excluded from gambling services.

Upon account closure for breach of these Terms, 599jili reserves the right to withhold any balance pending investigation. Where a breach is confirmed, 599jili may forfeit the account balance in accordance with applicable regulations.

You may close your 599jili account at any time by contacting customer support. Upon voluntary closure, any remaining balance (net of any applicable bonus conditions) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

12 Responsible Gaming

599jili is committed to promoting responsible gaming and takes its duty of care to players seriously. The following responsible gaming provisions form part of these Terms and Conditions:

• Age Restriction: The 599jili Platform is strictly for players aged 21 and above. 599jili employs age verification measures and will close any account found to belong to a minor.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts at any time through account settings. Once set, a limit reduction takes effect immediately; a limit increase is subject to a cooling-off period.
• Session Reminders: Players may configure session time reminders to help manage the duration of their gaming sessions.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period (e.g., 24 hours, 7 days, 30 days) to take a break from gaming.
• Self-Exclusion: Players who feel they may have a problem with gambling may request permanent self-exclusion from the 599jili Platform. Self-exclusion requests are processed promptly and are irreversible for the duration of the exclusion period.
• Reality Checks: The Platform provides periodic notifications during extended gaming sessions to help players stay aware of time and spending.

If you are concerned about your gambling behavior or that of someone you know, we encourage you to seek support. Responsible gaming resources are available through the 599jili Responsible Gaming page.

13 Amendments to These Terms

599jili reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will be effective upon publication on the Platform. Where a change is material, 599jili will endeavor to provide reasonable advance notice to registered players via email or an in-platform notification.

It is your responsibility to review these Terms periodically to stay informed of any updates. The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to any amended Terms, you must stop using the Platform and may close your account in accordance with Section 11 of this Agreement.

14 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 599jili Platform, the parties agree to first attempt to resolve the matter through good-faith negotiation. You may contact 599jili's customer support team to initiate this process.

If a dispute cannot be resolved through negotiation within thirty (30) days of the initial complaint, either party may submit the matter to the competent courts of the Philippines, which shall have exclusive jurisdiction over such disputes.

Nothing in this section shall prevent 599jili from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the 599jili Platform, please contact our customer support team through the following channels:

• Live Chat: Available 24/7 through the 599jili Platform. This is the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link)

599jili aims to respond to all written inquiries within two (2) business days. For urgent matters, live chat is recommended.

Our support team is trained to assist with account queries, payment issues, technical problems, and responsible gaming requests. All communications are handled in English.